Building and running a successful business requires a steady flow of revenue and new customers. This is especially true in the beginning stages of building a business. Without a solid client base, you ...

For small-business leaders, every client feels like a win. After all, securing new customers is the lifeblood of a growing business. But not all clients are created equal. Some can drain your time, ...

The best way to prevent problems with difficult clients is to define your immutable laws. Think of your team and top clients as precious gems to be protected. Sooner or later, it happens to all of us.

Goals are the backbone of good financial planning, which is why we so often talk about helping clients make the most of them. Identifying SMART goals (that is, goals that are specific, measurable, ...

As my partner and I have been growing our business over the past 11 years, there have been times, especially in the beginning, where we would take on clients that turned into time-sucking vortexes of ...

As a freelancer or a small business owner, clients are key to your success. You want to serve them to the best of your ability, provide quality services, and get paid accordingly. However, not all ...

"What are you, stupid? I just explained that to you." No, that's not a line from a novel about a bad boyfriend, but a real comment from a former client. He was replying to me when I respectfully ...

Not all clients are good for your business. Learn how to identify bad clients, minimize their impact and professionally fire them while protecting your team, finances and reputation. Bad clients can ...