Reprinted with permission from the Feb 2005 issue of Public CIO. These are not good days for technology geeks, whether they work in government or the private sector. The bold era when problems were ...

SCHAUMBURG, Ill.--(BUSINESS WIRE)--Enterprises adopting frameworks to create value for their stakeholders often believe that they need to select just one to implement. A new white paper from AXELOS ...

In the current economy, enterprises worldwide are struggling to achieve growth and governance at an affordable cost without compromising the business, its customers, and the integrity and security of ...

Some process improvement projects and best practice frameworks such as ITIL and COBIT can do more harm than good–particularly when implemented by third-party IT service providers. IT governance has ...

COMMENTARY--Chief Information Officers will face many challenges in 2003. Among other things, they will need to improve returns on investment, increase service levels, and enhance security-all while ...

CIOs will face many challenges in 2003. They must improve ROI, increase service levels, and enhance security—all while maintaining flat budgets and headcount. How can CIOs meet these objectives while ...

Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These ...

Deep in the heartland of America an experiment is under way. The Information Technology Infrastructure Library (ITIL), a set of best practices for IT service management, has begun to take root in the ...

Pressures to decrease cost, increase reliability, and comply with local regulations conspire to make it harder than ever for IT to deliver business services efficiently. We are fast approaching the ...

Chief information officers will face many challenges in 2003. Among other things, they will need to improve returns on investment, increase service levels, and enhance security--all while maintaining ...